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NTID 47262200
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💬 Talk to Our Bidding ExpertSelection Of Agency For Runnin in Bidhan Nagar - Complete Tender Details
Find eligibility criteria, important deadlines, bidding requirements, and download official documents for "Selection Of Agency For Runnin" in Bidhan Nagar, India.
PANCHAYAT AND RURAL DEVELOPMENT
Bidhan Nagar, West Bengal, India
NTID 47262200
- Opening Date : Fri 20th November, 2026
- Closing Date : Tue 17th November, 2026
- ₹ 0.00
- NTID 47262200
Tender Description
Documents
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Document-1
721.3 kBOil_India_ExtraDoc...Oil_India_ExtraDocument-GCO0449P23.pdf
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Document-2
721.3 kBOil_India_ExtraDoc...Oil_India_ExtraDocument-GCO0449P23.pdf
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BOQ Items Total Items : 14 | Total Qty : 68
| # | Item | Quantity | Units |
|---|---|---|---|
| 1 | Schedule Selection of agency for running Help Desk cum Call Centre Service (16x7 Public Grievance Help Desk) for Panchayats & Rural Development Department , Government of West Bengal | ||
| 2 | Manpower - 24 (Twenty four) manpower resources for supporting 12 operational Helpdesk seats and continuous 16x7 coverage, including shift/weekly-off/leave-reliever requirements. Wages shall be paid as per the applicable minimum wages notified by the Labour Department, Government of West Bengal. PF, ESI, Bonus and all other statutory liabilities/benefits admissible under applicable law shall be borne by the Agency and factored into the manpower cost. | 12 | Nos. |
| 3 | Hardware- | ||
| 4 | Local/On-premise Server - Enterprise-class server (HPE ProLiant ML350 Gen11 or equivalent); CPU: Intel Xeon Silver/Gold or equivalent, minimum 16 cores; RAM: 64 GB DDR5 ECC expandable; Storage: minimum 2 x 1 TB SSD with RAID controller/cache; Network: 4 x 1GbE + 10GbE or equivalent; redundant hot-plug PSU; enterprise remote management (HPE iLO Advanced or equivalent). Bidder shall size storage/backup to meet recording and data-retention requirements for the contract period. | 1 | No. |
| 5 | Head Phone –(USB Headset, Plug-and-Play USB-A, Built-in Noise-canceling mic, Adjustable Head Strap, Padded Ear Cushions, 360-degree Bendable mic.) | 12 | Nos. |
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